The Robotic Shop Returns Policy

You may return most new items within 30 days of delivery for a refund. Goods must be unused and in the original packaging. Shipping costs are not refundable. An item may have free shipping however, there is a shipping cost incurred, this charge will be assessed as per standard shipping rates.

Please note, PayPal no longer will refund PayPal fee’s which are 5.5%

A 25% restocking charge may apply.

In the case the item is tested the and it found not to be faulty a $55 service fee will apply.

We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).

If your item arrives damaged or is incorrect, we need to be contacted with in 5 days, we will need a picture of the shipping box and complete picture of the damaged part.