Warranty

The Robotic Shop Guarantee

Roomba, Braava, and Neato robots are covered by a one year guarantee.

What is covered?

The Robotic Shop limited warranty covers manufacturing defects in materials and workmanship that might occur during normal use of the robot. Consumable components such as brushes wheel rubbers, wearing parts and filters are not covered. Defects resulting from poor maintenance, abuse, misuse, failure to follow product instructions are not covered.

If I have a problem, what should I do?

The robots have on board diagnostics and in most cases will give an error code if there is a problem. Please contact us at info@robotic-shop.com with a description of the problem, and the error code if you have one.